Payments/Delivery

Payments

Payment is easy via our PayPal system. 

If you already have a PayPal account, you can pay in the normal way by logging in to your account.

If you DO NOT have a Paypal account, please  follow the instructions on the left hand side of the PayPal payment page, where it will say 'Don't have a PayPal acount?'  clicking the link for 'No problem, continue checkout'. You can then pay with your Debit or Credit card.

Delivery - UK ONLY

Hats

Delivery costs £7.50 for the first item and £1.50 for each additional item in the UK and  is by Hermes secure 3 day delivery.  You will need to sign for all parcels on receipt.

Royal Mail  Special Delivery which is a faster guaranteed service can be arranged at extra cost.  Please contact us for prices before ordering by using the contact form.

Hats are usually made to order so please allow 28 days from date of order for receipt of your hat. Normally we aim to send out in less than 2 weeks, however during our busy summer show season (between April and September) it will be nearer 28 days.

To ensure your hat's arrival by a specific date please telephone us before placing your order. If your hat is required within 21 days this is essential.


Scarves and Accessories 

Delivery costs £7.50 and is by Royal Mail Special Delivery as standard. Please allow up to 7 days from the date of order for delivery. You will need to sign for all parcels on receipt.

Overseas delivery

Whilst we are happy to ship worldwide, it is essential that you contact us for a delivery cost prior to ordering.  This is so that we can obtain an accurate cost for the most cost effective, secure shipping  for your destination. If you place an order for overseas delivery without contacting us first we will send you an invoice for the extra delivery costs.